CHANGES / CANCELATION / RETURNS
Changes: Once stitching has begun, we cannot make major changes to a design. Minor changes are always accommodated.
Cancelation: You can cancel your order within 48 hours of placing your order, and charge 30% (Service charge). Once stitching has begun, the order cannot be canceled.
Returns: We will discuss very carefully the material, design, color, style, measurements ... before sewing. So we do not accept returns on a custom order. We do with almost absolute accuracy. However, there are exceptions, we will be happy to fix them.
If the mistake is on our side, we are ready to take responsibility for the recall or exchange for another product.